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When Shit Breaks

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When shit online breaks… it can REALLY break. In the end, It's how you deal with it that matters. Communication is key, regardless of how big and important the person/company is you're dealing with. With lots of companies running on third party servers like Amazon Web Services, Azure, and Google, they are at the mercy of outages that are sometimes out of their control. With this in mind they should have a few things in place to alert their customers of such issues: A status of service pageA email alert system in placeA team that watches social media for...

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